So I’ve been working on adding in IM functionality for the kiosk software I wrote and maintain at Magenic. At first I planned on using the Office Communicator Automation API. It all worked in my proof of concept, except for one thing.
I couldn’t figure out how to determine when I was receiving messages. I could start conversations, detect when they’d been started with me, but not when I actually got a message.
Not too mention it felt kinda dirty because you’re really just automating the Office Communicator App, so you have windows popping up all over the place. In my case they would have been all behind the kiosk app so I wasn’t too concerned, but it still felt unclean.
My research led me to the Unified Communications Client API, which sounds like it’s what I wanted from the start.
Moral of the story, if you want to do more then simple presence and conversation initiation in your application, use the UCC API.
About the UCC API: